New Look and Feel to the Customer Portal and Knowledge Base (as of 2026-07-13)

We are making improvements to the Service Desk 

From the week beginning Monday July 13th 2026, we will be going live with a new look and feel to both our Customer Portal and Knowledge Base. All tickets - both open and closed - will still be accessible to you as well as the relevant articles in the Knowledge Base.

We do not anticipate any disruptions but in the unlikely event that you have difficulties,  please reach out to us at customersuccess@waratek.com and we will promptly address.