- Support Area
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        News and Announcements
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        FAQ
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        Best Practices & How to
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        Troubleshooting
- Network troubleshooting
 - Filesystem restrictions on /tmp and /var/tmp
 - TLS not available , adding support for SSLv2 and SSLv3 protocols
 - Support Script for Linux
 - Additional Java Options for Java 16 , java 17 +
 - Migrating from Secure v16 and using Oracle Data Integrator
 - Windows File I/O and ARMR filesystem rules on Windows
 - IBM Java and IBM Product Versions Compatibility
 - Email Delivery Issues on Portal Dedicated
 
 
Live Chat (2023-Jul-11)
Live Chat enabled
We have enabled a Live Chat feature in our support area.
There is a new icon at the bottom right of the page

It can help you to find certain knowledge base articles and connect you to an available agent to get real-time support.
Feel free to try it out and provide feedback.